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Everything that happens between the order and the bill

Okonomi is one system for the counter, the floor, the kitchen, the store room and the back office. Turn parts on as you need them; the rest stays out of your way.

Billing and payments

A fast counter for QSR, and a check that follows the table for dine-in. Money goes into your own account; card numbers never touch Okonomi.

  • GST-ready bills with CGST and SGST split, GSTIN printed
  • UPI QR on the screen with the amount filled in, card terminals, cash with change
  • Split by seat, by item or evenly; part cash, part card
  • Tips, with a pool shared by hours worked
  • Bar tabs held on a card and closed with the tip
  • Voids, discounts above your limit and refunds need a manager's PIN
  • Cash drawer shifts with X and Z reports

All plans.

Bill R-1042 · Table 74 guests
Dal makhani₹320
Butter naan ×4₹240
Jeera rice₹180
CGST 2.5% + SGST 2.5%₹37
Total₹777
Paid · UPI ₹500 + Cash ₹277Settled

Kitchen display

Tickets go to the station that cooks them. The grill sees grill items, the bar sees drinks. Nothing gets lost on a spike.

  • Tickets change colour at 75% and 100% of the target time
  • Allergy tickets must be acknowledged before they can be cleared
  • Combo meals send each part to its own station
  • Hold mains until the table finishes starters, then fire with one tap
  • Recall a ticket bumped by mistake
  • An all-day count per dish for batch prep
  • No screen yet? Tickets print on the counter printer instead

Growth and Pro.

Kitchen · all stations1:15 pm
Grill · 6 ticketsavg 11 min
Tandoor · 4 ticketsavg 9 min
Bar · 5 ticketsavg 4 min
Running late1 ticket
Allergy to confirmTable 4 · peanuts

Delivery and online ordering

One inbox for every channel, so no order sits on a tablet nobody is watching.

  • Swiggy and Zomato orders straight into the POS and the kitchen
  • Accept with a prep time, reject, or auto-accept when the kitchen has room
  • Pause a channel when you're swamped; sold-out items switch off everywhere
  • Different prices per channel
  • QR menus on each table, ordering straight to the kitchen
  • Your own ordering page with no commission
  • A pickup-counter screen that calls out ready orders

Swiggy, Zomato and your own page on all plans. QR ordering on Growth and Pro.

Order inboxKitchen has room
Swiggy #4417 · 2 itemsPreparing
Zomato #8801 · 3 itemsNew · accept?
Website · takeawayReady
QR · Table 2Preparing

Tables and bookings

A live floor plan your host and servers share, and a booking book that knows how long each table takes to turn.

  • Drag-and-drop floor plan with sections and table shapes
  • Table states from seated to cleaning, with timers
  • Move, merge and transfer checks between tables and servers
  • Online bookings with deposits and WhatsApp reminders
  • Pre-orders that fire to the kitchen when the party sits down
  • A waitlist with a quoted wait and a live status link for the guest

Growth and Pro.

Tonight38 covers booked
7:30 · Mehta, 4 · Table 6Confirmed
8:00 · Iyer, 2 · birthdayReminder sent
8:15 · Khan, 6 · pre-orderDeposit paid
Waitlist3 parties · ~20 min

Stock and food cost

Recipes turn every sale into stock used, so you see what each plate costs and where stock disappears.

  • Recipes with wastage, sub-recipes (gravies, doughs) and size changes
  • Stock drops with every sale, including add-ons like extra cheese
  • Sold-out dishes switch off on every channel automatically
  • Par levels, including different pars for weekends
  • Purchase orders drafted from par; short deliveries raise a credit note
  • Variance: what you used against what recipes say you should have
  • Stock counts with a barcode scanner, and expiry alerts per batch

Growth and Pro. Automatic purchase orders on Pro.

Store roomtoday
Paneer0.4 kg
Basmati rice18 kg
Cream4.5 L
Draft PO · Dairy supplier₹6,480

Guests and loyalty

Recognise regulars at the counter by their phone number, and keep what you know about them safe.

  • Visit history, favourite dishes and average spend
  • Allergies carried onto every kitchen ticket for that guest
  • Loyalty points earned and redeemed on any channel
  • One tap to repeat a regular's last order
  • Marketing consent recorded per channel
  • Guest data encrypted; export or delete on request

Growth and Pro.

Ananya S. · regular24 visits
UsualFilter coffee, Veg sandwich
AllergyPeanuts
Points312
Last orderRepeat with one tap

Staff and payroll

Each person signs in with a PIN and sees only what their job needs.

  • 4-digit PINs, locked after repeated wrong tries
  • Roles for owners, managers, cashiers, servers and chefs, plus read-only access for an accountant
  • Rotas drafted from your own sales pattern, dragged into shape
  • Clock in and out with breaks; early clock-ins need a manager
  • Tip pool and a payroll export

PIN login and roles on all plans. Rotas, time clock and payroll on Pro.

This week312 hours
Pooja · ManagerMon–Sat · 9–6
Vikram · ServerEvenings
Tariq · ChefFull days
Tip pool₹8,640 split by hours

Reports that answer owner questions

How did we do today, compared with last week? Which dishes make money? What does the kitchen cost us?

  • Net sales, orders, covers and average bill, against last week or last year
  • Sales by channel, by payment type and by hour
  • Food cost, labour cost and prime cost as a share of sales
  • Menu engineering: which dishes to push, reprice or drop, net of delivery commission
  • Spreadsheet exports for your accountant

Daily sales on all plans. Analytics on Growth and Pro. Menu engineering on Pro.

Last 7 daysvs same week last month
Net sales₹2,17,630
Average bill₹711
Food cost31%
Labour cost22%
Prime cost53%

More than one outlet

Run a second or tenth outlet from the same account, with each team seeing only their own.

  • Compare outlets side by side
  • Area managers limited to the outlets they run
  • One menu with prices and availability per outlet
  • Owner access from any browser, any time

Up to 10 outlets on Growth, 50 on Pro.

Today by outletlive
Jubilee Hills₹38,420
Hitec City₹29,910
Kondapur (cloud kitchen)₹17,265

Pick the parts you need. Add more as you grow.

Try it free for 14 days on your own menu, or book a 20-minute demo and we will set it up with you.

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